Septic Maintenance Plans
Stop Guessing. Start Knowing.
Most homeowners have no idea what's happening inside their septic tank. Our maintenance plans change that — with real data, annual monitoring, and a partner who's paying attention so you don't have to.
Your Septic System Is Working Right Now. Do You Know How It's Doing?
Here’s what most homeowners do: wait until something goes wrong, then call in a panic. A backup. A smell in the yard. A wet spot where there shouldn’t be one. By the time you notice these symptoms, the damage is already underway — and the repair bill is already climbing.
The Ontario Building Code says your septic tank should be pumped when solids reach one-third of the tank’s depth. But without measuring, you’re just guessing. Some households hit that mark in two years. Others take five or more. The only way to know is to look inside.
That’s what our maintenance plans are built on. Not arbitrary schedules. Not “pump it every three years and hope for the best.” Actual data from inside your tank, collected annually, so you always know where you stand — and you never pay for a pump-out you don’t need.
How It Works
Three Steps to a System You Never Have to Worry About
Sign Up
Choose Peace of Mind or Complete Peace of Mind. Pay once annually. We’ll schedule your first visit based on your area — no chasing appointments, no waiting on hold.
We Visit and Measure
Our technician arrives during your scheduled service week, pulls a core sample from your tank, inspects the system, cleans your effluent filter if equipped, and checks for any early warning signs. The whole visit takes about 30 minutes.
You Get a Clear Report
Within days, you’ll receive a written condition report: your sludge level, system health, and a straight recommendation — “you’re good,” “plan a pump-out in the nextfew months,” or “we spotted something worth addressing.” No surprises. No upselling. Just the truth.
That’s it. Once a year, we check. You know exactly where you stand. And you get back to enjoying your property without worrying about what’s underground.
We Don't Guess. We Measure.
Every maintenance visit includes a core sample — a physical measurement of the sludge and scum layers inside your tank using a tool called a sludge judge. We lower it through the full depth of the tank and pull up a cross-section that shows us exactly how much solid material has accumulated.
This takes about five minutes, but it’s the most valuable five minutes your septic system gets all year. The Ontario Building Code says pumping should happen when solids reach one-third of your tank’s depth. A core sample tells us precisely where you are relative to that threshold — no assumptions, no calendar-based guessing.
What does this mean for you? You pump when you actually need to — not before, not after. Some of our customers go five or six years between pump-outs because their usage is light and their system is healthy. Others need service sooner because of household size or habits. The core sample tells the real story.
No other septic company in Kawartha Lakes offers annual core sampling as a standard service. This is what makes our maintenance plans different.
What We Check Every Visit
Core sample — sludge depth measurement against OBC threshold
Scum layer — visual inspection of floating solids
Effluent filter — cleaned if your system is equipped with one
Tank lids and risers — condition, security, accessibility
Surface conditions — any wet spots, unusual odor, settling, or vegetation changes over the distribution area
Overall system function — is everything draining, flowing, and working as designed?
PEACE OF MIND —
$199/year
Annual monitoring built on real data — not guesswork.
✓ Annual maintenance visit (scheduled by week, confirmed by day)
✓ Core sample — sludge depth measurement
✓ Visual scum layer and system inspection
✓ Effluent filter cleaning (if equipped)
✓ Lid, riser, and surface condition check
✓ Written condition report with honest recommendation
✓ $50 off pump-outs when service is needed
✓ Auto-renews annually — cancel anytime with 30 days notice
COMPLETE PEACE OF MIND —
$299/year
Everything in Peace of Mind — plus priority service, savings, and documented system history.
✓ Everything in Peace of Mind, plus:
✓ Priority emergency response — you call, you go to the front of the line
✓ 10% off repairs and upgrades (risers, pump replacements, filter installs, and more)
✓ $500 credit toward any new system installation
✓ $100 off pump-outs (instead of $50)
✓ Transferable system health record — documented history for property resale
✓ Auto-renews annually — cancel anytime with 30 days notice
Both plans are billed annually and auto-renew each year. Service visits are scheduled by geographic area between June and October. You’ll be notified of your service week in advance and confirmed on the day.
Not sure which plan is right for you? Call us at (705) 484-5500 and we’ll help you decide in two minutes.
Is a Maintenance Plan Right for You?
Our maintenance plans are designed for homeowners with conventional septic systems (the most common type in Kawartha Lakes — a septic tank with absorption trenches or filter bed). If you live within 45 minutes of Woodville or within 30 minutes of Uxbridge, your system qualifies.
A maintenance plan makes sense if…
- You’ve owned your home for years and aren’t sure when the tank was last serviced.
- You want to avoid emergency pump-outs and the cost that comes with them.
- You’re on a waterfront property and care about protecting the water quality around you.
- You’re planning to sell your property and want documented proof your system is healthy.
- You simply don’t want to think about your septic system — you want someone else keeping an eye on it.
You might not need a plan if…
- You just had your tank pumped in the last year. (But call us next year.)
- You have a holding tank, not a septic system. (We service those too — just not under these plans.)
- You have a Level IV treatment unit or BMEC Authorized system. (These require manufacturer-specific maintenance contracts. We’ll be offering those plans soon — contact us in the meantime and we can discuss your options.)
Selling Your Property? Your System Health Record Could Be Worth Thousands.
Buyers in cottage country expect a septic inspection before closing. Complete Peace of Mind members already have documented system history — annual condition reports, sludge measurements, and maintenance records. That’s not just peace of mind for you. It’s confidence for the buyer, and it can speed up a sale or justify your asking price. The system health record transfers with the property and the new owner can continue the plan.
Do your plans include pump-outs?
No — and that’s by design. Your tank only needs pumping when solids reach one-third of its depth, which for most households is every three to five years. Our maintenance visit measures exactly where you stand, so you only pump when you actually need to. When the time comes, Peace of Mind members receive $50 off and Complete Peace of Mind members receive $100 off. You’ll never pay for a pump-out you don’t need.
How do you schedule the visits?
We batch maintenance visits by geographic area. You’ll receive your service week in advance (for example, “Bobcaygeon area — week of June 9th”), and we’ll confirm the specific day. We don’t schedule to the hour — our technician will arrive during your service day and the visit takes approximately 30 minutes. If you’re not home, we can perform the inspection as long as we have access to your tank lids.
What if you find a problem during the inspection?
We’ll tell you about it in your condition report with a clear recommendation. If it’s something minor — like an effluent filter that needs replacing — we can usually handle it on the spot. If it’s something larger, we’ll explain your options, give you honest pricing, and let you decide. We don’t create urgency where it doesn’t exist, and we never perform work without your approval. Complete Peace of Mind members receive 10% off any repairs.
What if I need emergency service between visits?
Both plans include access to our regular emergency service line. Complete Peace of Mind members get priority — when you call, you go to the front of the queue.
My tank lids are buried. Can you still do the inspection?
We need access to all of the tank lids to perform the core sample and inspection. If your lids are buried, we can install risers that bring them to the surface permanently — a one-time investment of $800 to $1,200 that makes every future service faster and easier. We’ll flag this during your first visit if it applies.
What happens when I want to sell my home?
Your maintenance plan auto-renews annually, but you can cancel anytime with 30 days notice. Complete Peace of Mind members receive a transferable system health record — a documented history of every inspection, measurement, and recommendation. This transfers with the property and is valuable during the real estate transaction. The buyer can also choose to continue the plan under their name.
Can I upgrade from Peace of Mind to Complete Peace of Mind?
Yes. Contact us anytime and we’ll adjust your plan. You’ll pay the prorated difference for the remainder of your annual term.
I have a Level IV treatment unit (Bionest, Waterloo Biofilter, etc.). Do you offer maintenance for those?
Not yet under these plans — but we will be. Level IV systems require manufacturer-specific maintenance including effluent sampling and compliance reporting under the Ontario Building Code. We’re developing that program now. In the meantime, call us at (705) 484-5500 and we can discuss your options. If you have a Level IV system without a current maintenance contract, you should address that — it’s a regulatory requirement.
What's the service area?
We currently offer maintenance plans within a 45-minute drive of Woodville, or within a 30-minute drive of Uxbridge, Ontario. This covers most of the City of Kawartha Lakes, including Lindsay, Fenelon Falls, Bobcaygeon, Coboconk, Kirkfield, Woodville, Beaverton, Cannington, Brechin, Sunderland, Uxbridge, Port Perry and Stoufville as well as portions of Brock Township and Durham Region. Not sure if you’re in range? Call us — we’ll let you know.
How do I cancel?
We hope you won’t want to, but plans auto-renew annually and can be cancelled anytime with 30 days written notice. No cancellation fees. No hassle.
Get Started
Sign Up for Your Maintenance Plan
Fill out the form below and we’ll get you enrolled. You’ll receive a confirmation email with your service details and scheduled window. Payment is collected securely after we confirm your enrollment.
By enrolling, you agree to an annual auto-renewing plan. You’ll receive a confirmation email and can cancel anytime with 30 days notice. We’ll contact you to confirm your service window and collect payment before your first visit.
Your Septic System Shouldn't Keep You Up at Night.
Say goodbye to guessing and worrying. Get a partner who checks in once a year with real data and honest answers. That’s what maintenance should be.
Imrie Septic — Your Complete Septic Partner